Lucie is Chameleon Net’s PR account executive at marketing and PR consultancy the Actual group (www.actualgroup.co.uk)
When Chameleon Net asked me if I’d like a regular ‘blog spot’ on their site, I was chuffed but a little nervous. Surrounded by the creative and technical insight provided by the blindingly bright Chameleon Net team, how would my PR perspective of the company and their work fare?
But the fact is that Chameleon Net do some really exciting work that deserves to be shouted about. This month, .Net magazine was so impressed with Chameleon’s new Médécins Sans Frontières website (www.msf.org.uk) that they asked us to produce a tutorial that walks readers through the process of creating the dynamic homepage banner. The piece, written by Daryl and Louise (with co-ordination and proofreading efforts from myself!), has not yet been published but watch this space for the finished article!
Chameleon Net are also pleased to share the expertise used to create such innovative work. I had the pleasure of attending their latest seminar, titled ‘Quick Web Wins’, on 24th June. Offering ‘practical, tactical ways your organisation can harness the web for short-term results’, the seminar was a great way for non-technical folk (myself included!) to get a better grip on the latest web techniques – and, most importantly, how to translate this knowledge into visible results.
At the seminar Jeremy observed that, while the media continues along its doom-mongering ‘recession’ track, the online industry is thriving. Still effectively in its infancy, the industry is constantly innovating and creating new opportunities for companies to increase their revenue using online methods. It’s an exciting time for companies to explore the possibilities on offer.
Drew’s talk on blogs and social networks was bang on trend. You can’t move in the new media press for articles on how social media can be exploited for by business. Bloggers have gained a name for themselves as pretty useful journalistic commentators on a broad range of subjects, and it is because of this that search engines tend to place blogs near the top of results. Many companies are now regularly contacting bloggers as part of their online PR activity and targeting users of networks as potential customers - but what we all really want to know is, as one member of the audience said, ‘how do you begin to measure ROI on this type of investment?’ It’s a sticking point faced by PR – and, to some extent, marketing – practitioners across the land, and there is no absolutely scientific answer. Perhaps the most successful companies are those willing to take a chance on new methods?
Speaking of hot topics in the new media press, Dan touched on one at the seminar that seems to have got them all a-froth: user-generated video content. According to .Net (177, July 08, p.15), Flickr users are none to happy about the possibility of video, or ‘long photos’, as well as photos being uploaded and shared on the site. Not everybody’s a fan of social networking sites, it seems, with one Flickr user commenting: ‘What will be the next step? Pokes? Third party applications that you have to invite 20 friends to use? Music playing on each member’s page to slow the site down even more?’ Ouch. I have to say I agree with the mag when it suggests that comparing the ability to upload simple video to an all-out MySpace style assault on users is taking it a bit far. It got me thinking, though: are social networking facilities actually a hindrance to users when they’re misappropriated? Perhaps this is an issue worth exploring for companies looking to monetise these sites – user experience is the all-important factor.
Last year, Chameleon’s ePR campaign for Tefal’s Jamie Oliver Survival Kit cookware sensitively navigated the rocky terrain of blogs and user videos, achieving high visibility for the product on dozens of UK blogs and a fantastic level of consumer participation on the mini site, which invited user video content. The success of the project showed that while these techniques are still in development, if you approach them with a real understanding of consumer requirements your brand will almost certainly be enhanced.